- Congratulatory Messages
- Letter from the Secretary for Home Affairs
- Foreword
- Corporate Highlights
- Awards and Honours
- Governance and Management
- Advisory Board
- Board of Directors and Committees
- Corporate Governance
- Organisation, Functions and Objectives
- Medical and Health Services
- Education Services
- Community Services
- Fund-raising
- Preservation of Cultural Heritage
- Corporate Social Responsibility
- Green Organisation Campaigns
- Promotion of Volunteer Services
- Social Inclusion for the Underprivileged
- Caring for the Community
- Nurturing Talent for the Community
- Connecting with Heart
- The TWGHs Corporate Branding Campaign
- Relationship Building with the Group’s Stakeholders
- Fostering Relationship among Directors of Former and Current Boards
- Financial Review
- Human Resources
- Employee Relations and Development
- Property Development and Management
- Information Technology
- Audit
- Appendix