員工關係及發展 EMPLOYEE RELATIONS AND DEVELOPMENT 169 「血濃於水：香港歷史建築中的家國情」展覽導賞 An exhibition guided tour of "Inseparable Ties: Cohesion as Told by Hong Kong's Historic Buildings" 員工培訓及發展計劃 Staff Training and Development Programmes 承先啟後 繼往開來 Inheriting the Past and Creating the Future 員工心繫東華三院，在工作中找到熱誠和意義， 自能成為關愛文化的倡導者，與機構邁向共同目 標。作為關愛僱主，東華三院致力成為員工的第 二個家，照顧員工在不同人生階段的需要。同 時，本院以「東華精神」鼓勵員工推己及人，對 待服務受眾猶如至親，提供優質貼心的服務。 為鞏固員工的「東華精神」，人力資源科的員工 訓練組與檔案及歷史文化辦公室合作於2022 年 11 月17 日合辦「血濃於水：香港歷史建築中 的家國情」展覽導賞，讓員工了解香港歷史與 東華三院歷史、檔案和文物的關係，從而推廣機 構文化及增加員工對工作的投入度和使命感。 To create strong bonding with each staff member, TWGHs is dedicated to exploring ways to help staff discover the passion and meaning at work, and therefore share the same goal with the Group in advocating a caring culture. As a caring and loving employer that creates a second home for its employees, TWGHs takes care of employees’ unique development needs in their different stages of life. Staff members are also nurtured with “Tung Wah Spirit”, as they are encouraged to provide service users with quality services as if they were their next of kin. In a bid to reinforce the “Tung Wah Spirit” among staff members, an exhibition guided tour of “Inseparable Ties: Cohesion as Told by Hong Kong’s Historic Buildings” was co-organised by the Staff Training Unit of the Human Resources Division in collaboration with the Records and Heritage Office on 17 November 2022. The visit promoted the corporate culture and strengthened staff members’ sense of engagement and mission by enhancing their understanding of the connection between Hong Kong and the history, archives and relics of TWGHs. 培訓導師以網上形式與本院員工舉行培訓工作坊。 A trainer was delivering an online training workshop to TWGHs staff members. 推動網上培訓工作坊 創造跨部門團隊學習體驗 Promoting Online Training Workshops Creating Cross-departmental Learning Experience 東華三院致力推動多元化的員工培訓，除了傳統 的面授課程，亦與時並進地推出網上培訓工作 坊，讓員工於疫情下繼續自我增值。人力資源科 員工訓練組為員工舉辦不同的網上培訓工作坊， 包括「靜觀壓力管理」及「衝突及投訴處理」，讓 參加者在日常生活中學習照顧自己的身心需要， 以及掌握高效溝通技巧。 東華三院不僅致力推動員工在個人服務崗位上盡 展所長，精益求精，同時亦盡心盡力提升他們的 人際及溝通技巧。員工訓練組舉辦了「成長思維」 工作坊，讓員工透過辨識思維模式，學習欣賞他 人，建立多世代共融工作環境。此外，為加強行 政人員及主管級員工的領導能力，亦舉辦了「提 升督導魅力與管治技巧」工作坊，讓同事理解革 新管理哲學，思考和分析不同處境，推動他們成 為出色領袖。 TWGHs is dedicated to promoting diversified staff training programmes. Apart from conventional face-to-face training workshops, online training workshops such as “Mindfulness-Based Stress Management” and “Complaints Handling” were organised by the Staff Training Unit of the Human Resources Division to facilitate staff learning under the restrictions amid the pandemic. These courses were conducted to equip staff members with a responsive mindset to maintain well-being and effective communication in daily life. TWGHs is dedicated to nurturing staff members’ capabilities not only in performing their duties but also in interpersonal and communication skills. The Staff Training Unit organised a training workshop on “Growth Mindset” with an aim to strengthen multi-generation connections in the workplace by fostering a growth and appreciation mindset in communication. In addition, a workshop on “Leadership Style and Supervisory Charisma” was held for executives and supervisory staff to further uplift their leadership skills with an enhanced understanding of innovative management approaches as well as the capabilities to analyse various scenarios, and to motivate them to become excellent leaders.
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