資訊科技 INFORMATION TECHNOLOGY 182 To support the green and paperless initiatives and enhance work efficiency in the provision of internal helpdesk support of information technology services, the Division developed the TWGHs eService Portal, which was launched for use of TWGHs staff members in October 2022. Applications for the Division’s IT support requests could be submitted via this online portal instead of on paper. Apart from allowing requesters to track their submissions progress, the Portal also enables the Division to monitor its efficiency for further enhancement. It would be evolving with required functions based on the result of regular reviews. 為支持環保及無紙化的倡議，並且提升內部資訊 科技支援服務的效率，該科開發了東華三院電子 服務網上平台，並於 2022 年 10 月推出予本院員 工使用。員工透過在線平台提交其資訊科技支援 服務申請，取代紙本提交。該平台不但讓申請者 得以追蹤已提交的申請，更有助該科妥善監察整 體資訊科技支援服務的效率，適時審視以便持續 改良。通過定期審視，該平台亦會因應使用者所 需功能而持續更新。 為資訊科技支援服務開發東華三院電子 服務網上平台 Development of TWGHs eService Portal for Helpdesk Support of Information Technology Services In line with the hospital’s project plans and progress in relevant redevelopment works, in the first and second quarter of 2023, the Division planned and established required IT infrastructure for the injection of TWGHs medical services into Kwong Wah Hospital redevelopment project Phase 1. The Infrastructure provided necessary hardware and network facilities to support the TWGHs medical service centres (including the Kwong Wah Hospital Chinese Medicine General Outpatient Clinic, TWGHs Wilson T.S. Wang Integrated Chinese and Western Medicine Treatment Centre, TWGHs Rehabilitation Centre and TWGHs Haemodialysis Centre, TWGHs Computed Tomography Imaging Centre, TWGHs Dental Clinics) in IT operation and resilient network connections to the Group’s central the TWGHs IT server platforms for secure and robust centres’ access to their required clinical application systems. 為配合醫院項目計劃及相關重建工程的發展，該 科於2023 年第一及第二季度，就廣華醫院重建 計劃第一期工程對東華三院醫療服務所需的資訊 科技基礎建設，作出規劃及建立。該基礎建設為 東華三院屬下醫療服務中心，包括廣華醫院中醫 普通科門診部、東華三院王澤森中西醫藥治療中 心、東華三院復康中心、東華三院血液透析中 心、東華三院電腦掃描中心及東華三院牙科診所 等提供所需的硬件和網絡設施，為有關醫療中心 在資訊科技營運上與本院中央資訊科技伺服器平 台提供彈性網絡連接，務求讓他們能安全可靠地 存取所需的臨床應用系統。 為廣華醫院重建計劃第一期工程建立 東華三院醫療服務資訊科技基礎設施 改良資訊科技系統和基礎 建設架構 Establishment of IT Infrastructure for the Decanting of TWGHs Medical Services for Kwong Wah Hospital Redevelopment Project Phase 1 Enhancement of Information Technology Systems and Infrastructure Facilities To support the operation of TWGHs Siu Lam OLIVE-Courtyard at Siu Lam Integrated Rehabilitation Services Complex, which was scheduled to be commissioned in 2023, the Division enhanced the functionality of the existing eHOMES for rehabilitation services and SmartCare mobile app. Apart from supporting the Group’s residential care homes for the elderly, the enhanced system also supports the operational needs of residential hostel for the care and attention home for the disabled. Since the eHOMES and SmartCare are highly integrated with each other in system operation, vital sign records of the disabled could be collected easily through SmartCare and transferred to the eHOMES seamlessly for monitoring their healthcare status. In alignment with the opening schedule of the new centre, relevant system enhancement was completed in the first quarter of 2023. 為支援本院小欖綜合康復中心轄下的東華三院 小欖峻庭可於2023 年開展服務，該科對現有的 安老院舍管理系統及智護理流動應用程式進行了 功能提升。該系統除支援本院安老院舍外，亦支 援殘疾人士護理宿舍的營運需要。由於安老院舍 管理系統與智護理流動應用程式在系統運作上已 高度整合，中心職員可透過智護理流動應用程式 簡單地 集殘疾院友的生命表徵記錄，並無縫地 傳輸至院舍管理系統以便觀察他們的健康狀況。 為配合新康復中心啟用的時間表，有關系統優化 工作已於 2023 年第一季完成。 為小欖綜合康復服務中心優化東華三院 安老院舍管理系統及智護理流動 應用程式 Enhancement of the TWGHs Elderly Home One-stop Management Electronic System (eHOMES) and SmartCare Mobile Application for Siu Lam Integrated Rehabilitation Services Complex 日起停止接受現行的文字格式資料檔，系統報稅 功能現已提升，以配合稅務局的僱主電子報稅平 台。更新後的系統已於 2022 年10 月通過稅務局 的測試和批核，將於 2023 年投入使用。由於積 金易平台即將推出，該科已向積金易索取新平台 相關資料，為優化人力資源系統進行可行性研究 和準備。 the Employer’s Return e-Filing Services platform. The updated system was tested and accepted by the Inland Revenue Department in October 2022 and is scheduled to be in operation in 2023. In light of the upcoming launch of eMPF platform, the Division had collected related information of new platform from the eMPF for feasibility study and preparation of the enhancement of the Human Resources Information System. In support of the establishment and renovation works of TWGHs medical and healthcare, education and community services units, the 為支援本院屬下醫療衞生服務、教育及社會服務 單位的興建及翻新工程，該科協助本院醫務科、 為醫療衞生、教育及社會服務單位提供 資訊科技網絡基礎建設支援服務 Provision of IT Network Infrastructure Support Services for Medical and Health, Education and Community Services Units
RkJQdWJsaXNoZXIy MTkxODY5Mg==