機構管治及管理 GOVERNANCE AND MANAGEMENT The Audit Division performs independent and objective reviews of various service operations and activities in TWGHs (except hospitals), and reports directly to the Board of Directors through the Audit Committee. The objectives of the reviews are to assess the adequacy and effectiveness of internal controls covering operations, finance, asset safeguarding and compliance, in order to enhance the overall governance and compliance with set rules and regulations of TWGHs, as well as the efficiency and effectiveness of the Group’s operations. The Records and Heritage Office endeavours to preserve and promote the cultural heritage of TWGHs and explore TWGHs past and future role in networking with Chinese communities worldwide by developing Tung Wah Museum and TWGHs Maisy Ho Archives and Relics Centre. Since the historical development of TWGHs is intertwined with the history of Hong Kong, the Office also takes a pioneering role in local heritage preservation and provides different kinds of cultural services. Tung Wah Museum was originally the Main Hall of Kwong Wah Hospital in 1911 before being converted into a museum in 1970 to hold TWGHs archives and display many of the relics donated to and collected by the Group over the decades. It was declared as a monument by the Government in 2010 and now serves as the educational base to showcase TWGHs cultural heritage. TWGHs Maisy Ho Archives and Relics Centre was established in 2016 with the aim of collecting, arranging, conserving and preserving the Group’s archives and relics. The Centre is well-equipped with an archive repository, a relics repository, a conservation room, a digital studio and a reading room. The Traditional Services Section provides 3 types of services, mainly funeral and burial services, temples and ritualistic services, and traditional cultural services, with a total of 24 service units and major projects under its management. The 3 funeral parlours operated by the Section offer quality services to bereaved families at reasonable fees. Tung Wah Coffin Home provides temporary depository of coffins and bones as well as niche rental service. The Section also operates 12 temples, a fortune-telling and oblation arcade and a commemoration hall for the convenience of worshippers. In addition, the Section is committed to integrating traditional cultures into the daily lives of the public. TWGHs Man Mo Lounge is operated as a compact clubhouse for regular community activities. The self-service bookstore inside The School, Yaumatei provides books and cultural and creative products relating to Chinese history, Hong Kong topics, religion, philosophy and more. Meanwhile, TWGHs MM² cum TWGHs Ginny Man Chinese Cultural and Creativity Exhibition and Multi-purpose Hall provide coffee, light meals and cultural and creative products on consignment as well as venue rental services to promote the understanding of Chinese Culture and to inspire cultural creativity across the territory. Moreover, Shop by Man Mo Temple is one of the major projects of the Section to promote temple and ritual culture to the public, offering temple souvenirs and traditional cultural products, while the "TWGHs Ginny Man Chinese Cultural & Creativity Prize" is organised annually to promote Chinese culture and creative design. 稽核科為東華三院各項服務( 醫院除外) 的運 作及活動進行獨立和客觀的審核，並透過稽核 委員會直接向董事局報告。審核的目的是評估 東華三院內部監控機制的適切性及成效，審核範 圍涵蓋營運、財務、資產保護與合規各方面，從 而加強東華三院的管治及合規狀況，提高營運的 效率及成效。 檔案及歷史文化辦公室致力保存及弘揚東華三院 的歷史文化，探討東華三院過去和將來在連繫世 界華人社會上的角色，以及發展轄下的東華三院 文物館及東華三院何超蕸檔案及文物中心。由於 東華三院的歷史與香港的歷史息息相關，辦公室 更擔當本地歷史文化保育先鋒的角色，提供不 同的文化服務。東華三院文物館原為1911 年落 成的廣華醫院大堂，在1970 年闢為文物館，保 存及展示機構多年來收集和外界捐贈的文物和 檔案，並於2010 年由政府頒定為法定古蹟，是 東華三院歷史文化的教育基地。東華三院何超蕸 檔案及文物中心於2016 年成立，專責收集、整 理、修復和保存東華三院的歷史檔案及文物。中 心設備齊全，設有檔案庫、文物庫、修復室、數 碼工作室和閱覽室。 公共服務部主要提供3 類公共服務，包括殯儀 及殮葬服務、廟宇及祭祀服務，以及傳統文化 服務，合共管理24 個服務單位及重點計劃。轄 下3 間殯儀館，為有需要的市民提供質素高且價 錢合理的殯儀服務，而東華義莊則提供暫存先人 靈柩、骨殖和骨灰龕位租賃服務。該部亦負責營 運12 間廟宇、簽品哲理中心及牌位庫，讓善信 參拜祈福。此外，該部還致力把傳統文化融入市 民日常生活，如開設東華三院文武別苑作小型社 區會所，定期舉辦不同的社區活動。位於油麻地 書院內的自助書店則提供有關香港及中國歷史、 香港專題、宗教哲學等專題書籍及文創產品。 東華三院創活MM² 暨東華三院文頴怡中華文創 展覽及多用途廳(也文也武館) 就以傳統文化及 香港特色為主題，提供咖啡、輕食、本地文創品 牌的寄賣商品，以及提供場地租賃服務，推動 本地中華文化及文創設計工作。此外，小店by 文武廟為該部的重點計劃之一，店內出售各種廟 宇紀念品及傳統文化產品，以便向大眾推廣廟宇 及祭祀文化。該部亦每年舉辦「東華三院文頴怡 中華文創設計獎」，推廣中華文化及文創設計。 稽核科 檔案及歷史文化辦公室 公共服務部 Audit Division Records and Heritage Office Traditional Services Section 院多元化且不斷革新的服務和最新發展動向。 The Division also supports and advises the Group on crisis management, taking timely actions in responding to incidents to minimise any possible adverse effects. The Division strives to enhance the status and popularity of TWGHs – the most well-established charitable organisation in Hong Kong evolving in pace with the local society – for greater public recognition and support by producing corporate publications, managing the TWGHs website content and collaborating project with external parties. All external enquiries and requests, including those from the media, for information, shooting, performing voluntary services, and visits, are processed by the Division. Complaints and recommendations from the public and service users are handled in accordance with a set of well-established procedures. image and transparency by building links with different stakeholders via various channels and branding activities. Sustaining a strong relationship with the media, the Division seeks to provide the public with adequate information on the Group’s diversified and continually updated services, as well as new developments through engagement and collaboration with various media. 此外，企業傳訊科亦協助本院處理危機應變， 透過適時的回應及行動，把突發事故所帶來的 負面影響減至最低。該科同時負責出版刊物、 管理東華三院網頁內容及與外界合作籌劃項 目，營造和鞏固本院最具規模和與時並進的慈 善機構形象，以爭取公眾人士對本院的認同和 支持。該科亦處理外界包括傳媒的查詢，以及 有關拍攝、義工服務和探訪的申請，並按照一 套完備的程序處理公眾及服務使用者的投訴及 建議。 30
RkJQdWJsaXNoZXIy MTkxODY5Mg==