東華三院

(REF: A3/CHO/TL/THP/PD/NET)

Location: Sheung Wan, Lau Fau Shan, Kai Tak and Ma On Shan

Roles & responsibilities:

• Assist in vetting prospective residents’ applications and processing flat allocation and residents’ check-in arrangements for the Transitional Housing Development;
• keep good connection with various stakeholders in the development and services providers as well as work closely with different teams;
• initiate community events and assist in planning, organization and implementation of events/activities or regular meetings;
• assist in coordinating volunteering activities and provide guidance and support to volunteers;
• assist to source and contact with local organizations/NGOs/companies for event programmes/activities and connect referral channels;
• keep good communication with tenants, implement tenants’ incentive scheme, conduct home visits from time to time;
• liaise with Government departments, external and internal working partners to assist and provide appropriate supportive services to tenants;
• assist in administrative work, maintain an up-to-date service records and handle daily requests, enquiries and complaints of applicants and tenants; and
• work as a team with different sections and perform any ad-hoc duties/tasks as assigned.

The ideal candidate should have/be:

• a recognized associate degree preferably in Social Science/Social Worker Studies/Counseling;
• at least 1 year’s relevant working experience preferably in community relations/customer services/social services;
• preferably voluntary work experience;
• good manner and sociable with strong organizational, communication and customer services skills;
• proficient in both written and spoken English and Chinese (including Putonghua); and
• flexible, energetic, passionate and self-driven individual.

(Please specify in the resume or application form the relevant qualifications and working experience you have attained in detail.)

Compensation & employment terms:

The successful candidate will initially be offered a 2-year contract with a remuneration package which will be commensurate with his/her background and experience.  The continuation of employment and employment terms thereafter will be subject to mutual agreement.  Apart from contributions to the MPF Scheme, other benefits include paid annual leave, medical services, a dental scheme and training sponsorships.  The incumbent will normally work under a 5-day week schedule subject to operational needs and exigencies of the service.

Application:

Please send your resume or a completed application form [F601(n)] with indication of your current and expected salaries to the Head of Human Resources Division, Tung Wah Group of Hospitals at 4/F., Wong Fung Ling Memorial Building, 12 Po Yan Street, Hong Kong by 14 July 2025.  Application forms are obtainable in person or can be downloaded from http://www.tungwah.org.hk.  The reference code should be marked both in the letter and on the envelope.  For proper delivery of your mail items, please ensure your mail items bear sufficient postage with return address before posting.  Underpaid mail items will not be accepted by Tung Wah.  In accordance with the Tung Wah’s personal data policy, personal data provided by the applicants will be used strictly for recruitment purpose only.  Applicants not invited to attend an interview within 3 months after the deadline may assume that their applications are unsuccessful.

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER